Last Updated: October 25, 2021
Exacture, LLC. and its affiliates (“Exacture,” “we,” “our,” and/or “us”) values the privacy of individuals who use our websites (including www.exacture.io) or services or applications that link to this Privacy Policy (collectively, our “Services”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and disclose information from users of our Services. By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. Beyond this Privacy Policy, your use of our Services is also subject to our Terms of Service.
INFORMATION WE COLLECT
We may collect a variety of information from or about you or your devices from various sources, as described below.
If you do not provide your information when requested, you may not be able to use our Services if that information is necessary to provide you with our Services or if we are legally required to collect it.
- Information You Provide to Us
Registration. When you register for an account to use our Services, we ask you for your personal information, including your first name, last name, company information, phone number, email address, and password.
Request a Demo. If you schedule a demo of our Services, we will collect your personal information, including your first name, last name, email address, company information, and phone number.
Communications. If you contact us directly, we may receive additional personal information about you. For example, when you contact us for support, we will receive your first name, last name, email address, company information, and phone number. If you subscribe to our newsletter, we will receive your name and email address.
Your Use of our Services. When you use our Services, we may receive information you choose to upload, input directly, or otherwise make available to our Services, which may include product information, third-party inspector information, third party sourcing information, self-inspection information, and any additional information you choose to provide.
Payment Information. When you make a payment to Exacture, your credit card information, debit card information, billing information, and any other financial information necessary to complete your payment (“Payment Information”) is processed by our third-party payment processor, and we do not collect, store, or process your Payment Information. For more information, please see the Payment Processing section below.
- Information We Collect When You Use Our Services
Location Information. When you use our Services, if you allow us, we will receive your precise location information. We may also infer your general location information. For example, your IP address may indicate your general geographic region.
Device Information. We receive information about the device and software you use to access our Services, including internet protocol (IP) address, web browser type, operating system version, and device identifiers.
Usage Information. To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, such as the pages or other content you view, the searches you conduct, telemetry data, and the dates and times of your visits.
Analytics Partners. We use analytics services such as Google Analytics and Hubspot to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/ and opt out of them by downloading the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.
Information from Cookies and Similar Technologies. We and our third-party partners may collect information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.
Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from our Services, you may not be able to utilize the features of our Services to their fullest potential.
- Payment Processing
When you make purchases through our Services, your payment is processed by a third-party payment processor (“Payment Processor”). This Payment Processor may collect Payment Information and other information from you, including your name, email address, and billing address. The use of your information by the Payment Processor is governed by its terms and conditions and privacy policy, and information we receive about you from our Payment Processor is governed by this Privacy Policy.
HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect:
- To provide, maintain, debug, improve, and enhance our Services;
- To understand and analyze how you use our Services, and develop new products, services, features, and functionalities;
- To understand and analyze usage patterns;
- To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
- To find and prevent fraud, and respond to trust and safety issues that may arise;
- For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
- For other purposes for which we provide specific notice at the time the information is collected.
HOW WE SHARE THE INFORMATION WE COLLECT
We do not share or otherwise disclose information we collect from you except as described below or otherwise disclosed to you at the time of the collection.
Affiliates. We may share any information we receive with our affiliates for any of the purposes described in this Privacy Policy.
Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of our Services.
Marketing. We do not rent, sell, or share information about you with nonaffiliated companies for their direct marketing purposes unless we have your permission.
Analytics Partners. We use analytics services such as Google Analytics and HubSpot to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/ and opt out of them by downloading the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.
As Required by Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety.
Merger, Sale, or Other Asset Transfers. We may disclose and transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our business or assets.
Consent. We may also disclose information from or about you or your devices with your permission.
YOUR CHOICES
Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us.
Do Not Track. There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.
If you choose not to provide us with the information we collect, some features of our Services may not work as intended.
THIRD PARTIES
Our Services may contain links to other websites, products, or services that we do not own or operate (“Third-Party Services”). We are not responsible for the privacy practices of these Third-Party Services. Please be aware that this Privacy Policy does not apply to your activities on these Third-Party Services or any information you disclose to these Third-Party Services. We encourage you to read the privacy policies of these Third-Party Services.
SECURITY
We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.
INTERNATIONAL VISITORS
Our Services are hosted in the United States (“U.S.”) and intended for visitors located within the U.S. If you choose to use our Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your information outside of those regions to the U.S. for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating our Services. By providing any information, including information, on or to our Services, you consent to such transfer, storage, and processing.
CHILDREN’S PRIVACY
We do not knowingly collect, maintain, or use information from children under 13 years of age, and no part of our Services are directed to children. If you learn that a child has provided us with information in violation of this Privacy Policy, please alert us at privacy@exacture.io.
CHANGES TO THIS PRIVACY POLICY
We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share information previously collected from you through our Services, we will attempt to notify you through our Services, by email, or by other means.
CONTACT INFORMATION
If you have any questions, comments, or concerns about our processing activities, please email us at privacy@exacture.io or write to us at:
Exacture LLC
1000 Stewart Avenue
Garden City, NY 11530
Attention: Anthony Medico